During the Festive Period, we will be running a reduced service to allow our team to spend time with their families. On all bank holidays there will no regular support service. However, our management team will remain on call to monitor our network and respond to any urgent support tickets.
Regular Service Tickets: Response expected within 1 Business Day.
Priority Tickets: Response expected within 90 minutes.
Phone Calls: Calls returned from January 2nd onwards.
Emails: Returned within 2 Business Days.
Social Media & Live Chat: Restricted until January 2nd.
Christmas Eve: 11AM-8PM
Christmas Day: CLOSED
Boxing Day: CLOSED
New Years Eve: 11AM-8PM
New Years Day: CLOSED
January 2nd: Regular Hours Resume
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